Account Executive

📋 Description

• Lead regular cadence meetings (operational check-ins, health reviews, roadmap alignment) for
• Build and maintain strong, trusted relationships with key operational and business stakeholders.
• Act as the voice of the client internally for run-state needs while balancing Stoneridge priorities.
• Driving growth strategies by partnering with stakeholders.
• Identify, purse, and close upsell and cross-sell opportunities aligned with client goals.
• Own run-state portfolio health for assigned clients, ensuring solutions are stable, adopted, and

🎯 Requirements

• Bachelor’s degree in Business Administration or related field, or equivalent work experience
• 4-6 years of experience in SaaS account management or customer success with strategic customers
• Strong communication and relationship-building skills
• Proven ability to manage renewals and identify upsell opportunities
• Familiarity with Microsoft ecosystem (Dynamics, Power Platform)
• Skilled in CRM tools and Microsoft Office applications

🎁 Benefits

• Medical Insurance
• Dental Insurance
• Vision insurance
• 401(k) contribution program (US) or RRSP Benefits (Canada)
• Life insurance
• Disability Benefits