Account Executive - Enterprise (SLED)

📋 Description

• Expand Freshworks’ footprint in Higher Education with ITSM and EX solutions.
• Engage multiple stakeholders across colleges and universities.
• Navigate consultative, high-budget deals with medium-to-long sales cycles.
• Partner with Marketing, Solutions Engineers, and Customer Success teams.
• Deliver tailored value propositions aligned to institutional goals and budgets.

🎯 Requirements

• 5–8 years in SaaS enterprise sales; ITSM and EX experience required.
• Prior Higher Education selling experience is a plus.
• Advanced SaaS platform knowledge; experience with ITSM/EX tooling.
• Strong solution selling and pipeline management skills.
• Analytical能力 to assess needs and recommend tailored solutions.

🎁 Benefits

• Competitive base salary with variable compensation where applicable.
• Refunds for benefits: dental, medical, vision; equity + ESPP.
• Flexible PTO, commuter benefits, wellness programs, parental leave.