Account Executive (SMB)

📋 Description

• Cultivate and manage strong relationships with merchants.
• Train partner teams, gather feedback, and identify issues.
• Work with the sales team to ensure smooth merchant management.
• Analyze internal data to identify merchants needing support.

🎯 Requirements

• Background in customer ops, inside sales, support, or success.
• Excellent listening and empathy to connect with customers.
• Comfort with ambiguity; thrive in an entrepreneurial environment.

🎁 Benefits

• Diversity, equity, and inclusion.
• Office-first culture with 4+ days in the office.
• Collaborative spaces and social hubs to support work.
• Learn about benefits at dojo.careers.