Account Management Lead

📋 Description

• Build the Account Management function from the ground up — define role clarity, hiring profiles
• Establish account management processes, playbooks, methodologies, and templates that scale across
• Hire, onboard, and develop a high-performing team of 3–5 Account Managers; set expectations, manage
• Create and own team KPIs (revenue, retention, expansion, forecast accuracy, pipeline discipline)
• Own accounts from the point of a net-new customer's full estate commitment or an existing
• Own 3–5 assigned Enterprise accounts as primary contact for customer leadership; own individual

🎯 Requirements

• 7+ years in enterprise account management, sales, or revenue growth, including 3+ years building or
• Proven track record of expanding existing accounts and driving revenue growth at scale, including
• Demonstrated ability to build and articulate a repeatable account management playbook, backed by
• Track record of mentoring and developing sales professionals as a self-directed leader who manages
• Demonstrated AI curiosity and a builder's mindset — quick to adopt AI/LLM tools and automation to
• Healthcare or SaaS experience preferred; willingness to travel up to 40%

🎁 Benefits

• Competitive compensation and benefits
• Professional development and training opportunities
• Flexible, uncapped PTO
• Stock options
• Remote work environment