Account Management Lead - SMB

📋 Description

• Recruit and develop a world-class SMB AM team to hit revenue targets
• Motivate and inspire team members for growth
• Engage with C-level executives to strengthen customer relationships
• Build and execute upsell, cross-sell, and renewals at scale
• Work in a fast-paced, cross-functional environment
• Set direction for the SMB team and Plaid as a whole

🎯 Requirements

• 8+ years experience, including 3+ years leading revenue teams
• Proven track record driving revenue through AM at a tech company
• Experience in new customer acquisition and install-base mgmt in hyper-growth
• Excitement for recruiting, onboarding, and coaching; growth-focused
• Articulate technical and financial value to executives and teams
• Strong analytical skills to understand customer trends at scale

🎁 Benefits

• Equity and/or commission dependent on the role
• Comprehensive benefits: medical, dental, vision, and 401(k)
• Hybrid work environment with flexible arrangements