Account Management Specialist (m/w/d)

📋 Description

• Own a portfolio of restaurant partners and build trusted relationships.
• Use data, commercial judgment and cross-functional collaboration to grow your portfolio.
• Develop account plans and run business reviews with priority partners.
• Analyze portfolio performance, operational quality and partner satisfaction to identify clear improvement actions.
• Provide insight-led after-sales support to improve partner performance and retention.
• Promote relevant services and coordinate partner campaigns together with Marketing.

🎯 Requirements

• 2-3 years in client-facing commercial roles (AM, Sales, CS or Marketing).
• Strong commercial acumen with a consultative, strategic approach to growing accounts.
• Data-driven decision making with Looker/Power BI and advanced Excel/Sheets.
• Sales-minded with strong relationships; fluent German and English.
• High ownership, structured problem solving and time management; travel across West Germany.
• Confident use of AI tools for meeting prep, portfolio analysis and planning.

🎁 Benefits

• A modern office in Cologne with flexibility to work with partners across West Germany.
• Independent work in a dynamic, international team.
• Flexible hours and 30 days of paid vacation.
• Modern work equipment.
• A discount on Wolt orders.
• Subsidies for Urban Sports Club and Deutschlandticket.