Account Management Team Lead

📋 Description

• Coach and develop a team of 3 Account Managers through daily coaching, weekly 1-1s, call shadowing
• Support your team with their day-to-day activity. Help them prioritise, prepare for key dealer
• Take ownership of your team's revenue and retention performance. Spot risks early and step in where
• Act as the first escalation point for your team on complex dealer challenges, commercial
• Help onboard new Account Managers so they quickly become confident experts on our product and their
• Own a portfolio of dealer groups, becoming an expert on their brands, challenges, opportunities and

🎯 Requirements

• Experience working in a marketplace business and a strong understanding of how two-sided
• Proven experience in account management or partner success, with a track record of hitting revenue
• Strong data skills. You're comfortable analysing performance in Excel or Google Sheets and using it
• The ability to build clear, persuasive slide decks and tell a compelling, data-led story to dealer
• Confidence using AI tools in your day-to-day work, and curiosity about how technology and
• Excellent communication skills and confidence handling senior stakeholders, both internally and

🎁 Benefits

• Hybrid working
• Competitive salary to fund that dream holiday to Bali
• Matched pension contributions for a peaceful retirement
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
• Life Assurance for (even more) peace of mind