Own the full client lifecycle: onboarding, training, renewals, upsells.
Onboard new clients; coordinate handoff from sales and deployment.
Maintain regular touchpoints to strengthen relationships and ROI.
Identify expansion opportunities; renew clients on subscription programs.
Provide world-class service; refine engagement strategies for best-in-class support.

🎯 Requirements

Proven track record in sales/account management/client success in subscription environments.
2+ years in sales/account management/client success/project management.
Familiarity with CRMs such as Salesforce and Monday.com.
Knowledge of LTV, MRR, churn and renewals.
Experience driving revenue growth and client retention.
Excellent organizational skills; able to manage multiple accounts.

🎁 Benefits

Paid vacation time & holidays
100% Employer Paid Medical, Dental, Vision

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