Account Manager

📋 Description

• Strategic lead for your book of business.
• Build strong client relationships to map goals to Constructor.
• Manage enterprise renewals and upsell cycles end-to-end with business value.
• Identify and manage risk in your book of business.
• Educate clients on use cases and product value.
• Update internal systems and communicate status, needs, and next steps.

🎯 Requirements

• 3+ years of SaaS Account Management experience (ecommerce preferred).
• Proven success managing enterprise renewals and expansions.
• Track record of meeting or exceeding retention and growth targets.
• Executive presence; able to influence VP+ and C-level stakeholders.
• Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit).
• Ability to analyze and present data related to ecommerce performance and A/B testing.

🎁 Benefits

• Unlimited vacation time; at least 3 weeks yearly.
• Stock options included.
• Fully remote team—live where you want.
• Work from home stipend for home office setup.
• Apple laptops provided for new employees.
• Training budget and parental leave.