Account Manager

📋 Description

• Own and manage a book of business
• Serve as the day-to-day point of contact for clients, maintain client satisfaction, handle account
• Identify the health and overall satisfaction of each account in your book of business in order to
• Spearhead a process-driven sales approach to seek additional revenue opportunities within your book
• Become a specialist on Kinsta's services and solutions, the benefits they provide, and their value
• Become knowledgeable about the market competition in order to retain and upsell clients.

🎯 Requirements

• A minimum of 3 years of previous SaaS Sales or Account Management experience
• Proven ability to juggle multiple account management projects at a time while maintaining sharp
• Experience up-selling, cross-selling, and renegotiating contracts
• Tech-savvy, with a strong interest in technology.
• Near-native proficiency in English and exceptional writing skills.
• Exceptional communication and interpersonal skills.

🎁 Benefits

• Flexible and remote-first environment.
• Annual remote expense budget.
• Flexible PTO.
• Paid parental leave.
• Annual professional development budget: available after one year with Kinsta.
• Sabbatical: available after three years with Kinsta (and every three years thereafter).