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account management customer success relationship management upselling saas

📋 Description

  • Own portfolio of accounts; drive adoption and ROI to C-Suite.
  • Manage full lifecycle from onboarding to renewal.
  • Upsell and cross-sell to grow client footprint.
  • Build long-term relationships; become trusted advisor.

🎯 Requirements

  • 3+ years in Account Management or Customer Success (SaaS).
  • Lead Executive Business Reviews with C-Suite leaders.
  • Strong client advocacy and relationship-building.
  • Tech-passionate; translate features into business impact.
  • Civic-minded; interest in politics/public affairs.

🎁 Benefits

  • Flexible Paid Time Off
  • Paid holidays plus additional company-wide days off
  • Four Day Weekends on major holidays
  • LinkedIn Learning subscription
  • Work from Home reimbursement
  • 401k match
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