Account Manager

📋 Description

• Own and manage a high-volume portfolio of partner accounts
• Build strong relationships with partners to drive value
• Spot expansion opportunities and convert conversations into revenue
• Monitor account health and performance data; flag risk early
• Define scalable Account Management processes at Lottie
• Share insights with the Team Lead and product to shape roadmap

🎯 Requirements

• Experience in account management, customer success, or similar
• Commercially minded with expansion and upsell experience
• Highly organized and process-driven with large portfolios
• Strong verbal and written communication for calls and emails
• Comfortable analyzing data to prioritise time and risk
• Thrives in a fast-paced, high-volume startup

🎁 Benefits

• Equity: EMI share offering
• Hybrid work with 2 core office days per week
• 26 days holiday plus bank holidays
• Competitive salary and commission structure