Account Manager

📋 Description

• Accountability for client relationships and service delivery
• Primary client contact for communications and updates
• Oversee onboarding, implementation, and ongoing management
• Coordinate with recruiting, operations, and talent teams
• Monitor progress, risks, and implement solutions
• Document client records and updates in systems

🎯 Requirements

• 3+ years in account management or customer success
• Experience in professional services or fast-paced client environments preferred
• Strong multi-account management and structured communication
• Operational skills: process, task tracking, reporting, workflow
• Problem solving across teams; adapt to changing priorities
• Proficiency with Notion, Slack, Airtable, Trello, CRM

🎁 Benefits

• Flexible remote environment
• Opportunity to grow within a values-driven org
• Exposure to legal, operational, and tech-driven settings
• Contribute to improving client delivery processes
• Growth opportunities with internal teams and global clients