Account Manager

📋 Description

• Serve as primary commercial contact for key clients.
• Identify, nurture, and close upsell and cross-sell opportunities to grow revenue.
• Lead renewals, pricing negotiations, and complex commercial discussions.
• Drive account health and customer satisfaction using data-driven insights.
• Maintain regular communications to review health and expansion timing.
• Advocate internally with Product, Operations, and Marketing to optimise delivery.

🎯 Requirements

• Background in enterprise account management or strategic sales with revenue targets.
• Experience managing post-sale lifecycle: renewals, pricing, expansions.
• Strong executive presence and ability to command C-suite conversations.
• Analytical, data-driven problem solving with stakeholder navigation.
• Exceptional communication skills; trust-building and conflict management.
• Collaborative, self-motivated with ownership in a fast-paced environment.

🎁 Benefits

• Office-first culture with 4+ days in the office.
• Offices across Europe with collaborative spaces.
• In-person 'together days' to drive innovation.
• Diversity, equity, and inclusion to reflect customers.
• Learn about benefits at dojo.careers.
• Focus on customer-first values and career growth.