Account Manager

📋 Description

• Serve as the primary commercial point of contact with key stakeholders.
• Identify and close upsell and cross-sell opportunities.
• Lead renewals and pricing negotiations for long-term commitments.
• Drive account health and retention using data analytics.
• Maintain regular client communications to review health and expansion timing.
• Advocate for customers with Product, Ops, and Marketing.

🎯 Requirements

• Enterprise account management or strategic sales experience with revenue targets.
• Post-sale lifecycle experience: renewals, pricing, expansions.
• Executive presence and C-suite communication.
• Analytical, data-driven problem solving.
• Exceptional communication, trust-building, and conflict management.
• Collaborative, self-motivated, takes ownership in fast-paced settings.

🎁 Benefits

• Office-first culture with 4+ days in the office.
• Collaborative spaces and quiet zones for focus.
• Diversity, equity, and inclusion as core values.
• Opportunities to work across Europe.
• Benefits overview available on dojo.careers.
• Supportive, customer-focused environment.