Account Manager

📋 Description

• Primary contact for clients; manage communications and expectations.
• Oversee full client lifecycle from onboarding to ongoing management.
• Coordinate delivery with recruiting, operations, and talent teams.
• Monitor progress, identify risks, and implement improvements.
• Maintain documentation and client records in internal systems.
• Track contract updates and client insights for decisions.

🎯 Requirements

• 3+ years in account management, customer success, or similar.
• Experience in professional services, staffing, or fast-paced client-facing roles preferred.
• Proven ability to manage multiple accounts with structured communication.
• Strong operational skills: process mgmt, tracking, reporting, workflow optimization.
• Problem-solving across teams; resolve client challenges effectively.
• Adapt to changing priorities in a remote-first environment.

🎁 Benefits

• Flexible remote work with meaningful client partnerships.
• Competitive hourly compensation.
• Opportunity to collaborate with a global team.
• Exposure to legal, operational, and tech environments.
• Growth opportunities within a values-driven org.
• Impact on customer experience and long-term partnerships.