Account Manager

📋 Description

• Manage and expand an existing service customer portfolio.
• Serve as primary client contact; ensure positive customer experience.
• Collaborate with operations to deliver outstanding service.
• Retention-focused with account development and growth.
• Occasionally prospect for new business opportunities.

🎯 Requirements

• 5+ years in commercial HVAC, mechanical services, or controls.
• Experience managing customer accounts and service agreements.
• Success in customer retention and account growth.
• Knowledge of preventive maintenance programs and recurring contracts.
• Strong communication, presentation, and relationship-building skills.
• CRM experience; valid driver's license and ability to travel locally.

🎁 Benefits

• Competitive base salary plus incentive compensation
• Health, dental, and vision benefits
• Paid time off and holidays
• Career advancement opportunities within a growing national organization
• The support of an experienced operations and service team
• A collaborative environment focused on long-term customer success