Account Manager

📋 Description

• Identify and develop new business opportunities within existing accounts, including upselling and
• Act as a trusted partner and subject matter expert to existing and future restaurant partners
• Understand partner needs and business objectives to proactively and successfully identify and
• Act as a liaison between the partner and internal teams (e.g., Product, Support, Engineering) to
• Stay up-to-date with industry trends, competitor activities, and new product offerings to better
• Accurately track and update communications in Salesforce in real time

🎯 Requirements

• 3+ years in a client-facing relationship management, operations, or support role, preferably in
• Possess a strong appetite for innovative technology, fast-changing business environment, and data
• Demonstrate analytical skills with market trends, partner performance, and competitor analysis to
• Experience with Salesforce, ServiceNow, or other CRM tools

🎁 Benefits

• Generous PTO and company holiday policy + company paid Short Term Disability
• 100% employer covered health and dental insurance for our direct employees (a set plan is covered
• Child Care Benefits and generous parental leave
• Dog-friendly workspace in a secure building with great views of downtown Austin
• Daily lunches and snacks