Account Manager

📋 Description

• Build and maintain relationships with client stakeholders
• Primary contact for client concerns and strategic discussions
• Drive renewals and identify expansion via upselling and cross-selling
• Map client goals to Hightouch solutions and ensure delivery
• Track renewals, account health, and deliver regular progress reports
• Lead renewal meetings and support strategic business reviews

🎯 Requirements

• 2+ years in Account Management, Renewal Management, Sales, or Customer Success (SaaS)
• Proven track record meeting/exceeding quotas and driving positive outcomes
• Experience managing retention and adoption for complex SaaS accounts
• Strong written and verbal communication; ability to present to varied stakeholders
• Excellent organizational skills, detail-oriented, and able to manage multiple priorities
• Self-starter; able to work independently and collaboratively

🎁 Benefits

• Equity compensation with ISO options, including early exercising and a 10-year post-termination window
• Remote-friendly work arrangement