Account Manager

📋 Description

• Own a book of Footprint customers from the day they sign, including every renewal.
• Work alongside Forward Deployed Engineers to get customers live and handle implementation.
• Meet with each team on a regular cadence to bring product updates and uncover new opportunities.
• Identify, scope, and close expansion deals (new products and use cases) within assigned accounts.
• Coordinate with Account Executives when new business lines at existing customers emerge.
• Define and set the account management function, including onboarding, check-ins, and AE handoff

🎯 Requirements

• Experience owning a book of B2B software accounts after the sale, with demonstrated success in
• Ability to work with engineers on customer implementations and handle customer questions
• Maintained a regular cadence of check-ins across accounts and leveraged those meetings to drive
• Experience sharing accounts with Account Executives under clear ownership rules, with strong
• Quickly learn technical products and explain their value within customer workflows.
• Nice-to-have: Experience managing accounts at banks, fintechs, or payments companies.

🎁 Benefits

• $145K - $155K base salary, On-target earnings of $190K - $205K, plus equity and commission.
• Generous compensation and equity packages.
• Free lunch and dinner (after 7pm).
• Monthly wellness stipend.
• Unlimited PTO.
• Fully covered health, dental, and vision insurance.