Account Manager

📋 Description

• Cultivate and grow relationships with key stakeholders to empower the client and Flexport.
• Meet regularly with clients to monitor account health and improve their experience.
• Identify, develop, and close upsell, cross-sell and renewal opportunities.
• Monitor client financial health and ensure timely payments.
• Lead onboarding and create standard operating procedures for clients.
• Scope and guide implementation timelines for new opportunities.

🎯 Requirements

• 2-4 years in sales/account management or a client-facing role.
• Background in logistics, freight forwarding, or supply chain preferred.
• Client-centric, focused on outcomes and strategic account planning.
• Hands-on, process-oriented with strong problem-solving.
• Deeply curious about client needs and Flexport solutions.
• Strong business acumen with proven cross-sell ability.

🎁 Benefits

• Chance to work in a fast-growing global company.
• 22 vacation days and paid time off.
• Lunch stipend up to €12 per day.
• Health and Life insurance.
• Equity program for employees.
• Parental leave benefits.