Account Manager

📋 Description

• Own revenue retention and growth for your book of business.
• Manage a high-volume renewal and expansion pipeline with Salesforce hygiene.
• Partner with Customer Success to translate health into commercial outcomes.
• Negotiate value-based terms anchored in ROI, not discounting.
• Surface customer and market intelligence to Product and leadership.

🎯 Requirements

• 3+ years in account management, customer success, or B2B SaaS renewals.
• Demonstrated ability to manage a high-volume book of business across many accounts.
• Strong command of Salesforce (or equivalent CRM) for pipeline and forecasting.
• Experience negotiating commercial terms grounded in value and ROI.
• Ability to partner with cross-functional teams (CS, Support, Product) to drive outcomes.
• Clear, concise written and verbal communication; build a business case.

🎁 Benefits

• A fast-paced and collaborative environment.
• Learning and development allowance.
• Competitive cash and equity compensation, and opportunity for advancement.
• 100% medical, dental, and vision coverage.
• Up to $25K reimbursement for fertility, adoption, and parental planning services.
• Flexible PTO policy.