Account Manager

📋 Description

• Build and maintain long-term relationships with existing customers.
• Drive account growth through upsell and cross-sell opportunities.
• Lead regular business reviews with customers to evaluate performance and objectives.
• Respond to requests for product enhancements, upgrades, and contracts.
• Deliver product demonstrations remotely and in person when needed.
• Maintain accurate CRM records, sales activities, forecasts, and account information.

🎯 Requirements

• Bachelor's degree in Business, Sales, Marketing, or related field, or equivalent.
• Minimum of 3 years in account management, sales, customer success, or business development.
• Proven ability to grow enterprise customer relationships while achieving objectives.
• Strong presentation skills with product demonstrations and meetings.
• Excellent interpersonal, communication, negotiation, and relationship-building abilities.
• Highly organized with strong time management to handle multiple priorities.
• Experience using CRM platforms, such as Salesforce, to manage interactions and pipelines.
• Willingness to travel to support customer relationships, partner engagement, and events.

🎁 Benefits

• Fully remote working environment with flexibility to work from home.
• One-time home office allowance to help create an effective remote workspace.
• Monthly internet allowance to support remote working.
• Competitive healthcare and dental coverage.
• Retirement savings plan and long-term financial benefits, where applicable.
• Annual fitness allowance to support employee wellbeing.