Account Manager - AI Acquisition

📋 Description

• Own complex, high-risk client accounts from signal to resolution.
• Diagnose root causes and build interventions for at-risk engagements.
• Lead executive-level discussions with founders and C-suite.
• Maintain meticulous case records across the portfolio.
• Drive retention and commercial recovery via proactive plans.
• Build scalable processes, playbooks, and cross-account patterns.

🎯 Requirements

• 5+ years in client success, account management, or senior ops.
• Proven recovery/retention outcomes on complex accounts.
• Experience advising founders/C-suite under pressure.
• Background in growth strategy, sales systems, or delivery operations.
• Direct exposure to cold outbound and B2B sales execution.
• Strong diagnostic ability with structured action planning.