Account Manager - ANZ

📋 Description

• Join early AM team to define scalable playbooks for ANZ.
• Build and maintain relationships with commercial/enterprise clients in ANZ.
• Drive long-term adoption of multiple ElevenLabs products.
• Monitor usage to identify improvements and revenue expansion.
• Own expansion and renewal of accounts in your book.
• Own AM KPIs (NRR/GRR) and track against goals.

🎯 Requirements

• 3-7 years in Account Management or Customer Success (SaaS).
• Strong builder and customer-excellence mindset.
• Commercial experience: renewals and expansion ownership.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Hybrid customer & product-driven mentality.

🎁 Benefits

• Innovative culture with opportunity to shape AI's trajectory.
• Growth paths offering impact beyond your role.
• Learning & development stipend.
• Social travel stipend to meet colleagues annually.
• Annual company offsite with the team.
• Monthly co-working stipend if you're not near a hub.