Account Manager - Canada 🇨🇦

📋 Description

• Handle a portfolio of accounts and flagship companies
• Build and maintain strong customer relationships with key stakeholders
• Identify signals of dissatisfaction and implement solutions
• Promote Alan health partner positioning to drive adoption
• Present consumption reports and conduct business reviews
• Cross-sell/upsell to meet customer needs and pain points

🎯 Requirements

• 2 to 5 years of experience in a customer-facing role
• Full working proficiency in English
• Experience with mid-market companies up to 200 employees and 100+ accounts
• Strong negotiation, listening, and relationship-building skills
• Growth mindset and knowledge of health insurance market
• Based in or willing to relocate to Toronto; in-office presence 4-5 days/week

🎁 Benefits

• Competitive salary and equity
• No commission structure
• LLQP license covered; exam support provided
• Monthly TTC Pass and RRSP matching
• Healthcare insurance via Alan Canada app
• In-office perks: free lunch, central location, collaborative environment