Account Manager, Consulting & Professional Services

📋 Description

• Maximize retention rate across the book of business
• Increase and drive adoption of AlphaSense solutions into other business units of existing clients
• Identify revenue at risk in order to best position the company to prevent churn
• Forecast retention rates
• Collaborate with Account Executives to identify growth opportunities within the book of business
• Understand the ins and outs of the business, roles, responsibilities, projects, performance

🎯 Requirements

• At least three years of experience in an account management role where you owned retention and
• Carried renewal and expansion targets for client accounts you managed after the initial sale
• Strong ability to develop instant rapport with new people and demonstrated success at managing and
• Excel at what you do and know how to succeed within your role, including internal and external
• Possess natural intellectual curiosity with the ability to learn and adapt quickly
• Understand best practices for client engagement within a SaaS environment

🎁 Benefits

• Performance-based bonus
• Equity
• Generous benefits program