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24 days ago
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Full time
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Related skills

account management customer success saas renewals retention

📋 Description

  • Maximize retention across the book of business
  • Drive adoption of AlphaSense across client units
  • Identify revenue at risk to prevent churn
  • Forecast retention rates and partner with AEs on growth
  • Conduct business reviews with key stakeholders
  • Acquire value stories and product feedback for internal teams

🎯 Requirements

  • Relationship-driven with Fortune 1000 clients
  • Subject matter expert with strong business acumen
  • Energetic, creative, quick learner
  • SaaS fluency and client engagement across orgs
  • Exceptional oral, written, and presentation skills

🎁 Benefits

  • Equal-opportunity employer
  • Generous benefits program
  • Potential bonus and equity
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