Account Manager, Corporate

📋 Description

• Retain and grow customer base by developing three-dimensional relationships with customers and key
• Serve as the main point of contact for inbound queries, outbound engagement, relationship updates
• Collaborate with Account Executives to identify growth opportunities within the book of business.
• Increase and drive adoption of AlphaSense solutions into existing clients to uncover new
• Identify revenue at risk and implement strategies to prevent churn.
• Forecast retention rates across the book of business.

🎯 Requirements

• Strong ability to develop instant rapport with new people and demonstrated success at managing and
• Subject matter expertise in internal and external relationship management, strong business acumen
• Energetic and creative with natural intellectual curiosity and the ability to learn and adapt
• Understanding of best practices for client engagement within a SaaS environment.
• Commitment to delivering results with grit, work ethic, initiative, enthusiasm, and commitment.
• Exceptional oral, written, and presentation skills with the ability to distill complex issues in

🎁 Benefits

• Performance-based bonus
• Equity
• Generous benefits program