Account Manager, Corporate - Chinese/Mandarin Speaker

📋 Description

• Maximize retention rate across the book of business
• Increase and drive adoption of AlphaSense solutions into other business units of existing clients
• Identify revenue at risk in order to best position the company to prevent churn
• Forecast retention rates
• Collaborate with Account Executives to identify growth opportunities within the book of business
• Understand the ins and out of the business, roles, responsibilities, projects, performance metrics

🎯 Requirements

• Business proficiency in Chinese/Mandarin and English is required to effectively serve clients in
• Minimum 2-4 years minimum of account management experience
• Relationship-driven: strong ability to develop instant rapport with new people and demonstrated
• Subject matter expert: excelling at internal and external relationship management as well as strong
• Energetic and Creative: natural intellectual curiosity with the ability to learn and adapt quickly
• Understanding of SaaS business: best practices for client engagement within a SaaS environment