Account Manager-Customer Success

Added
1 hour ago
Type
Full time
Salary
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Related skills

account management data analysis customer success project management excel

📋 Description

  • Be the main point of contact for all client day-to-day communication and oversight, while also
  • Craft agendas, host weekly meetings, and stay on top of actions items for key accounts
  • Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business
  • Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts
  • Analyze account performance and create presentations to deliver performance updates and
  • Work with product and engineering on client feedback loop, bug identification and resolutions

🎯 Requirements

  • 4+ years of experience in account management
  • Bachelor's Degree
  • Exceptional verbal, written, and presentation skills; comfortable in front of Senior leadership
  • Excellent time and process management skills
  • Experience in developing client facing reports with actionable insights and recommendations
  • Experience in developing and presenting data analyses and partner business reviews

🎁 Benefits

  • 100% remote within the USA
  • Medical, Dental, and Vision Insurance
  • Automatic 401k contribution
  • Employee referral program
  • At home office set up
  • Bi-annual company retreats
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