Account Manager / Customer Success

📋 Description

• Be the main point of contact for client day-to-day communication and oversight.
• Craft agendas, host weekly meetings, and track actions for key accounts.
• Collaborate with cross-functional teams to convey product initiatives to clients.
• Project manage catalog updates, marketing campaigns, and ad hoc reporting.
• Analyze account performance and present updates with optimization opportunities.
• Coordinate with product/engineering on feedback, bug ID, and resolutions.

🎯 Requirements

• 4+ years in account management
• Bachelor's Degree
• Exceptional verbal, written, and presentation skills; comfortable with senior leadership.
• Excellent time and process management skills.
• Experience in developing client-facing reports with actionable insights.
• Experience in developing and presenting data analyses and partner business reviews.

🎁 Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats