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Account Manager / Customer Success Manager (Jewelry Industry)

Customer Support

Added

7 days ago

Location

🌍 Asia

Type

Full time

Salary

Salary not provided

Related skills

crm account management customer success saas cad

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Manage inbound requests for custom jewelry pieces
Primary contact for assigned accounts
Communicate with customers via email, phone, messaging
Ensure a high-touch, responsive customer experience
Coordinate with CAD, production, and operations teams
Track order progress from design to delivery

🎯 Requirements

Excellent written and spoken English
Comfortable working US business hours
2+ years in customer success, account management, or operations
Highly organized and detail-oriented
Tech-savvy and quick to learn new systems
Jewelry, diamonds, or luxury goods experience preferred

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