Account Manager, DACH

📋 Description

• Act as the strategic lead for a portfolio of enterprise clients, taking ownership of their overall
• Build and maintain strong relationships with customers, including senior and executive-level
• Translate customer objectives into relevant product strategies, use cases, features, and
• Lead complex enterprise renewal and upsell cycles from beginning to end, clearly demonstrating
• Proactively identify, assess, and manage risks across the customer portfolio, ensuring potential
• Identify opportunities for account growth by educating customers on relevant new capabilities, use

🎯 Requirements

• 3+ years of proven experience working directly with large enterprise customers in Account
• Fluent German language skills are required, with the ability to communicate confidently with
• Demonstrated ability to build deep, trusted relationships and influence senior stakeholders
• Proven experience identifying, mitigating, and managing customer risks across a portfolio in a
• Strong track record of managing complex enterprise renewals and expansion opportunities from start
• Demonstrated ability to consistently meet or exceed retention and expansion targets.

🎁 Benefits

• Opportunity to work with an innovative technology platform operating at significant global scale
• Exposure to sophisticated enterprise customers and senior business stakeholders across the DACH
• A collaborative, cross-functional environment spanning Customer Success, Sales, Product
• High degree of ownership and autonomy over a strategic portfolio of enterprise accounts.
• Opportunity to contribute directly to customer retention, expansion, product feedback, and broader
• Environment focused on empathy, openness, curiosity, continuous improvement, and measurable