Account Manager (Digital & Tech), SME & Growth

📋 Description

• Hunt for revenue within portfolio of 200-300 SME customers
• Identify upsell and cross-sell opportunities
• Deepen product adoption and maximise LTV
• Partner with sales, product, marketing, operations to turn usage signals into commercial outcomes
• Own a data-driven pipeline in Salesforce (or similar CRM) with forecasting
• Collaborate with internal stakeholders to solve client problems

🎯 Requirements

• 3+ years of B2B experience with SME tech/fintech accounts, focusing on revenue expansion and product adoption
• Fluent in English and Chinese; strong verbal/written skills for commercial conversations
• Experience with complex sales cycles and selling to C-level executives
• Proven track record delivering KPIs and revenue targets within existing accounts
• Strong relationship builder; cross-functional collaboration
• Analytical problem-solver; able to derive insights from data and usage trends
• Aptitude to learn MongoDB and databases
• Thrives in a fast-paced, entrepreneurial environment with high organization