Account Manager

📋 Description

• Build and maintain strong relationships with existing customers as their primary contact.
• Identify upsell and cross-sell opportunities to grow accounts.
• Lead regular business reviews with customers to discuss performance and strategy.
• Respond to requests for product enhancements, upgrades, and contract changes.
• Deliver remote product demos and in-person demonstrations when needed.
• Maintain accurate records of customers, activities, forecasts in CRM.

🎯 Requirements

• Bachelor’s degree in Business/Sales/Marketing or related field, or equivalent experience.
• At least 3 years in account management, sales, customer success, or business development.
• Proven ability to grow enterprise customer relationships while achieving objectives.
• Strong presentation skills for product demos and customer meetings.
• Experience with CRM platforms (e.g., Salesforce) for managing customer interactions.
• Willingness to travel as required to support relationships and events.

🎁 Benefits

• Fully remote workplace with flexibility to work from home.
• One-time home office allowance for remote workspace.
• Monthly internet allowance for remote work.
• Healthcare and dental coverage.
• Retirement savings plan and long-term benefits where applicable.
• Annual fitness allowance.