Develop understanding of our cloud management platform, services, and client needs.
Maintain knowledge and ownership of assigned customers; coordinate with vendor teams.
Manage support escalations to resolution; ensure high customer satisfaction.
Negotiate and close long-term commitments with stakeholders.
Identify new workload opportunities in customers' cloud/SaaS.
Establish regular cadence with customers; balance strategic and emerging clients.

🎯 Requirements

3+ years of Account Management experience in the EMEA market.
2+ years at a technology company (SaaS, SI, Cloud Vendor…).
Experience supporting customers in AWS, Google Cloud, or Microsoft Azure ecosystem.
Strong English and Dutch communication skills; additional languages helpful.

🎁 Benefits

Unlimited PTO
Flexible Working Options
Health Insurance
Parental Leave
Employee Stock Option Plan
Home Office Allowance

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