Develop deep understanding of our cloud management platform and client needs.
Maintain ownership of customers; coordinate with vendor teams to show growth.
Manage support escalations to resolution and high customer satisfaction.
Negotiate and close long-term commitments with key stakeholders.
Identify new workload opportunities in the customer's Cloud Environment / SaaS solutions.
Establish regular cadence with your customer portfolio; balance large and growing clients.

🎯 Requirements

3+ years in Account Management for the EMEA market.
2+ years at a technology company (SaaS/Cloud vendor).
Experience supporting customers in AWS, Google Cloud or Azure.
Strong verbal/written English and Dutch; additional languages a plus.
Strong technical skills to engage with engineering teams.
Strong operational/administration skills; detail-oriented.

🎁 Benefits

Unlimited PTO
Flexible Working Options
Health Insurance
Parental Leave
Employee Stock Option Plan
Home Office Allowance

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