Account Manager, Enterprise

📋 Description

• Grow gross profit from existing customer accounts, manage operational success and pursue upsell and
• Build and execute strategic account plans, including customer objectives, stakeholder maps, risks
• Lead renewals, commercial negotiations and expansion opportunities, using data and customer insight
• Build trusted relationships with senior customer stakeholders and run effective business reviews
• Project manage complex customer initiatives across several technical and non-technical domains
• Be proactive in identifying and solving client challenges before they become risks

🎯 Requirements

• Fluent written and spoken English and Hebrew
• 5 to 6 years of experience managing complex technology sales or account management, from small to
• A proven track record of retaining and growing existing accounts through renewals, upsell
• Experience managing multi-stakeholder customer relationships, including engagement with senior
• Strong commercial, communication and negotiation skills, with the ability to simplify complex
• Experience working cross-functionally to resolve customer issues, manage escalations and deliver