Account Manager, Enterprise (South East)

📋 Description

• Act as primary contact for designated accounts, fostering strong relationships across all levels
• Understand each customer's objectives, challenges, and requirements, aligning Sitecore solutions
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive
• Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product

🎯 Requirements

• Demonstrable experience in software sales (full-cycle) or SaaS environment
• Account management/sales experience in an enterprise environment
• Strong communication skills with the ability to build rapport and credibility with clients at all
• Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively