AlphaSense

1,001-5,000 employees
107 jobs posted

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Account Manager, Financial Services

Customer Support

Added

11 days ago

Location

🇬🇧 London

Type

Full time

Salary

Salary not provided

Related skills

account management financial services customer success relationship management saas

📋 Description

Serve as main contact for inbound queries, outreach, and renewals.
Collaborate with Account Executives to identify growth opportunities.
Maximize retention and drive adoption of AlphaSense solutions.
Identify revenue at risk and forecast retention rates.
Cultivate relationships with users and key stakeholders.
Plan onboarding and training for new users.

🎯 Requirements

Relationship-driven with Fortune 1000 clients and financial services.
Subject matter expert with strong business acumen and processes.
Energetic, creative, curious; quick to learn and adapt.
Understand SaaS, AI and/or research-based products.
Results-focused with grit, initiative, and accountability.
Excellent oral, written, and presentation communication.

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