Account Manager, Financial Services

📋 Description

• Maximize retention rate across the book of business
• Increase and drive adoption of AlphaSense solutions into other business units of existing clients
• Identify revenue at risk in order to best position the company to prevent churn
• Forecast retention rates
• Collaborate with Account Executives to identify growth opportunities within the book of business
• Understand the ins and outs of the business, roles, responsibilities, projects, performance

🎯 Requirements

• Business proficiency in Chinese/Mandarin and English is required to effectively serve clients in
• Relationship-driven: You have a strong ability to develop instant rapport with new people and
• A subject matter expert: You excel at what you do and know how to succeed within your role -- this
• Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and
• You understand our business: We are a rapidly growing SaaS company and are incredibly passionate
• Committed to delivering results: You set the example for grit, work ethic, initiative, enthusiasm