Account Manager / Key Account Manager (m/w/d)

📋 Description

• Manage a portfolio of 70–90 general contractors, developers, and planners
• Ensure successful activation with the consulting team
• Secure renewals, expand usage and contracts, and identify at-risk customers early
• Negotiate renewals, upgrades, and cross-sells independently with C-level, procurement, and
• Track all contract deadlines for the next twelve months and manage renewal pipeline from 120 days
• Maintain weekly forecasts

🎯 Requirements

• 2–3 years in Account Management, Customer Success, or Sales in B2B (ideally SaaS), with at least 1
• Proven results in renewals, upsell, or churn in recent periods
• Native-level German; good English is a plus
• Experience in construction, real estate, or vertical SaaS is a plus
• For Key Account Manager: 3–5 years with enterprise groups, multiple decision-makers, and longer

🎁 Benefits

• Clear targets with direct impact on your results
• Consulting team handles onboarding; you focus on retention and expansion
• Growth path to Key Account Manager or Team Lead with regular 1:1s and feedback culture
• Permanent contract and modern equipment
• Remote work within EU; Berlin-Kreuzberg preferred
• Company and team events online and offline