Account Manager, Large Market

📋 Description

• Manage a portfolio of our largest accounts, establishing strong relationships and hitting retention
• Run demos of TeamSnap platforms to show the value of new products or add-ons
• Use account and usage data to drive proactive outreach — building account plans, spotting risk or
• Drive a value-based sales process, uncovering customer needs through deep discovery and customized
• Manage your upsell pipeline to hit renewal and expansion targets across your portfolio
• Follow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement

🎯 Requirements

• 1-3+ years of experience in Customer Success, Relationship Management, or Account Management
• A proven track record of hitting retention and expansion targets
• Experience managing complex, high-value accounts where relationship depth matters more than volume
• Ability to travel occasionally, including the annual company meeting, periodic sales team meetings
• Sports industry experience (preferred)

🎁 Benefits

• 100% premium coverage of medical/dental/vision for you and your family
• 401K to help you invest for the future
• $1,500 annual learning and development stipend
• Travel to fun locations for all-company meetings and team events
• Generous home office allowance to set you up for success
• TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter