Account Manager - LATAM

📋 Description

• Partner with enterprise customers to deploy agents on the ElevenLabs platform.
• Advise on agent design, personas, flows, integrations, and voice customization.
• Guide deployment and scaling of agents across web, mobile, and telephony.
• Analyze performance data and logs to identify friction and optimization points.
• Own expansion for enterprise accounts; drive cross-sell and revenue growth.

🎯 Requirements

• 5+ years in CS/AM for B2B SaaS/AI/ML in LATAM.
• Fluent in Spanish and English.
• Familiarity with building and deploying AI agents.
• Experience with API integrations and SDKs.
• Proven revenue outcomes; owned quota and cross-sell.
• Strong communication and relationships across orgs.

🎁 Benefits

• Innovative culture and opportunity to shape AI's trajectory.
• Growth paths and opportunities to drive impact.
• Learning & development stipend annually.
• Social travel stipend to meet colleagues.
• Annual company offsite; past locations include Croatia and Italy.
• Co-working stipend if you’re remote.