Account Manager - LATAM

📋 Description

• Manage and nurture relationships with new and existing clients.
• Proactively identify upsell opportunities and expand usage.
• Serve as the main point of contact for client questions.
• Collaborate cross-functionally with Sales, Support, and Product.
• Gather feedback to improve product and service delivery.

🎯 Requirements

• Fluent in English and Spanish (written and spoken).
• 2+ years in B2B account management or customer success.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service instincts.
• Multitask across multiple clients; remote-friendly.
• Willing to travel up to 10%.

🎁 Benefits

• Full-time fixed-term contract as International Contractor.
• Unlimited paid time off.
• Amsterdam HQ program: 2-4 weeks yearly.
• Work From Anywhere: up to 4 weeks remote per year.
• Extensive paid family leave.
• Three paid volunteer days per year.