Account Manager, Mid Book, SME & Growth

📋 Description

• Hunt revenue within a portfolio of 200–300 SME customers.
• Identify upsell and cross-sell opportunities and drive product adoption.
• Build multi-stakeholder relationships, including C-level when relevant.
• Monitor real-time data to spot usage patterns and high-potential accounts.
• Execute rapid outreach to decision-makers via phone, WhatsApp, and email.
• Own a data-driven pipeline in Salesforce with forecasting and metrics.

🎯 Requirements

• 3+ years B2B experience managing tech/fintech SME relationships.
• Fluent in English and Chinese; strong verbal/written comms for commercial conversations.
• Experience with complex sales cycles and selling to C-level executives.
• Proven track delivering against KPIs and revenue targets.
• Strong relationships builder across functions and levels.
• Analytical problem solver who derives insights from data and usage trends.