Account Manager, Mid-Market

📋 Description

• Own your business. Take ownership of a portfolio of mid-market customers, driving revenue through
• Find the next big opportunity. Go beyond the initial sale to uncover new use cases, expand into
• Build relationships that open doors. Connect with decision-makers and executives, understand their
• Drive deals from start to finish. Lead discovery, navigate complex sales conversations, build
• Turn customer challenges into business wins. Show customers how Freshworks can solve real problems
• Stay ahead of the game. Build and maintain a healthy expansion pipeline, forecast accurately, and

🎯 Requirements

• 5+ years of experience in SaaS sales, account management, or solution-based selling, with a
• A growth mindset. You don't just manage accounts — you look for ways to expand them, uncovering
• Strong commercial instincts. You're comfortable owning a number, managing a pipeline, forecasting
• Executive presence. You can confidently engage senior stakeholders, ask the right questions, and
• A consultative selling style. You know how to listen, challenge assumptions, and build trust while
• A collaborative, adaptable approach. You thrive in a fast-moving environment, embrace change, and

🎁 Benefits

• Variable compensation
• Bonus/equity may be available
• Equal opportunity employer
• Diverse and inclusive work environment