Account Manager - MoonPay Institutional

📋 Description

• Manage and grow a portfolio of institutional customers.
• Build executive relationships across client orgs.
• Collaborate with Product, Operations, Compliance, Engineering, and Support.
• Identify upsell and expansion opportunities and negotiate.
• Monitor health metrics; mitigate renewal risks.
• Represent customer voice to influence roadmap.

🎯 Requirements

• 4+ years in account management/customer success for enterprise customers.
• Experience managing complex, cross-functional stakeholder groups.
• Strong commercial mindset with growth opportunities and negotiations.
• Strong knowledge of fintech, payments, SaaS, or digital assets; crypto preferred.
• Comfortable in fast-paced, high-growth environments with ownership.

🎁 Benefits

• Competitive salary package
• Equity ownership for all MoonPay employees
• Pay-for-performance equity bonus
• Moonshot award program: $250k equity grants
• Hybrid/remote work with Moonbase options
• Private healthcare and enhanced parental leave