Account Manager, NORAM

📋 Description

• Build and maintain client relationships to drive adoption and retention.
• Identify strategic opportunities for client growth across your portfolio.
• Manage client inquiries to improve the online booking experience.
• Oversee client and internal projects from initiation to completion.
• Become an expert on FareHarbor and industry trends for insights.
• Meet KPIs: drive client growth, communication, retention and risk mitigation.

🎯 Requirements

• Strong collaborator and team player.
• Demonstrates FareHarbor values and commitment.
• Organized and able to prioritize workload.
• Excellent time management skills.
• Analytical and problem-solving abilities.
• Able to synthesize information and provide direction.

🎁 Benefits

• Medical, dental and vision coverage
• 26 vacation days, 10 sick days, 12 holidays
• Global leave benefits: parental and grandparent leave
• 401k with employer matching
• Wellness benefits (Headspace)
• Work-from-home assistance and hybrid-friendly policies